Privacy policy

Privacy & Cookie Policy

Use of Cookies

The Seven Holiday uses cookies to enhance your browsing experience. By continuing to use our website, you consent to our use of cookies.

Cookie Policy

We use cookies to:

• Improve website functionality and performance

• Personalize your browsing experience

• Help us recognize repeat visitors

• Enable targeted advertising

Cookies collect small pieces of data to help us provide a more personal, informative, and user-friendly experience.

Personal Data We May Collect

Cookies and our site features may collect the following categories of personal data:

• Advertising Data

  Browsing behavior, ad preferences, visited pages—used to deliver relevant ads and keep some services free.

• IT Data

  Includes IP address, browser type, location, device OS, and server logs.

• Personal Identity Data

  Name, username, gender, DOB, passport details, etc.

• Account & Booking Data

  Login credentials, booking history, saved proposals, feedback, preferences.

• Usage Data

  How you navigate and use our website features.

• Financial Data

  Booking/payment details (collected in line with PCI compliance standards).

• Enquiry & Sales Data

  Purchase history, subscriptions, and related communication.

• Market Research Data

  Price comparison and trend analysis.

• Communication Data

  Chats, emails, call records, and any info provided via forms, including contact and billing addresses.

• Aggregated Data

  Non-identifying statistical data (e.g. feature usage rates).

• Special Category Data

  With consent, we may collect limited data about religion, health, or gender for booking requirements.

 We do not collect data on criminal convictions or offences.

Sources of Personal Data

We collect your personal data from:

1. You directly – via forms, bookings, live chat, emails, surveys, or requests.

2. Automated tools – cookies, logs, call recordings.

3. Third parties – analytics, advertising, payment processors, travel agents, and tech providers.

Who We Share Your Data With 

Your data may be shared with: 

• Subcontractors & partners processing data on our behalf

• Affiliates & group companies for business operations

• Government authorities (immigration, customs, law enforcement) as required

• Legal and professional advisors (e.g., auditors, insurers, lawyers)

• Future business partners in case of mergers or asset sales

• Social platforms like Meta, X, or Google for integrated tools (e.g., plugins)

Data Accuracy

Please ensure your personal data is accurate and up to date. You can update this anytime by logging into your account or contacting us directly. We are not liable for issues caused by inaccurate data provided by users.

International Data Transfers

Your data may be transferred outside the EEA (e.g., to Indonesia, Sri Lanka, Maldives) for booking purposes. We ensure:

• Transfers comply with GDPR (EU 2016/679)

• Adequate safeguards are in place

• Transfers to the US follow Privacy Shield protocols

• All recipient countries ensure sufficient data protection

Data Retention

We retain: 

• Booking and marketing data for up to 8 years, starting from your travel date or last interaction with us.

Third-Party Websites

This policy applies only to The Seven Holiday. If you visit external sites through our platform, please review their privacy policies separately. We are not responsible for their data practices.